Appointments
Appointments are arranged directly with Catherine by phone, email or Facebook message. Please let me know at booking if you have long or thick hair, or if you'd like multiple services, so enough time can be set aside for your visit.
The small print
Terms of service
A few simple terms that keep every visit safe, fair and relaxed. Any questions — just ask before booking.
Cancellations & rescheduling
Life happens — if you need to cancel or move your appointment, please give at least 24 hours' notice where possible. Repeated late cancellations or missed appointments may require payment in advance for future bookings.
Patch tests
For your safety, a skin patch test is required at least 48 hours before any hair colour or tinting service. Colour services cannot be carried out without a valid patch test, even if you've had colour elsewhere.
Prices & payment
Prices follow the current 2026 price list. 'From' prices may increase for long or thick hair, and a surcharge applies where stated. Payment is due on completion of your appointment, by cash or bank transfer.
Your home
As a mobile service, treatments take place in your home. Please provide a comfortable, well-lit space with access to a power socket and, for hair services, a sink or basin nearby. Parking close to your home is appreciated where possible.
Health & suitability
Please mention any allergies, skin conditions or health concerns when booking. Some treatments may not be suitable in certain circumstances, and I reserve the right to decline a service where it wouldn't be safe to proceed.
Children & under-16s
Services for under-16s, including ear piercing, require a parent or guardian to be present and to give consent.
Photographs
Photos of finished work may occasionally be taken for the gallery and social media. These are only ever used with your permission — just say if you'd rather not be photographed.
House rules
The original terms from my old site, kept as evergreen as ever:
- Although every effort is made to keep appointment times, they may vary due to unforeseen circumstances, such as heavy traffic and adverse weather conditions.
- I reserve the right to refuse services if it is deemed that there are unsafe working conditions.
- I may refuse a service that in my opinion is not in the best interest of the client, e.g. colouring severely damaged hair.
- I reserve the right to cancel or postpone any booked service due to illness or misadventure that could occur. In such an event I will always endeavour to rearrange the appointment where possible.
- Please note that any price given via telephone or email could be subject to change. When I have seen your hair and discussed your requirements a final price can be given.
- Deposits can be made via cash in person, by cheque sent through the post or internet transfer.
- Cheques are accepted and should be made payable to Mrs Catherine Morris if accompanied by a valid cheque guarantee card.
- 24 hours notice for cancelling an appointment is needed or payment is required in full.
Elite Mobile Hair & Beauty · Catherine Morris · Harrogate, North Yorkshire · Last updated 2026